Frequently Asked Questions
You have 30 days from date of purchase.
We offer a 30 day return policy. Product(s) must be in original condition with tags attached, unworn, unused and clean in order to receive a refund.
All sale items and products with a promo code are final sale and cannot be returned.
After we receive your return and it has been inspected, please allow for 5 to 10 days for the credit to be released back to the original method of payment.
Unfortunately no, you will need to return your product to the location it was purchased from.
We offer free shipping over $75 and flat rate shipping of $15 on orders under $75.
When your order has been shipped, you will receive an email notification with a tracking number. If you haven’t received notification within 48 hours check your junk mail or contact us at zeppsgear@hotmail.com.
Unfortunately no, sorry. Once an order has been placed we are unable to change it or modify the shipping.
Unfortunately no, sorry. We are unable to exchange product(s) that are purchased off the website at this time.
Our jackets are easy to clean.
- Use a damp cloth and wipe the jacket down
OR
- Machine wash in lukewarm water at the gentle setting
- Tumble dry at low temperature or hang to dry
DO NOT USE CHLORINE BLEACH
DO NOT DRY CLEAN
MAXIMUM WASHING CYCLES FOR REFLECTIVE TAPE 50